Return Policy

Last Updated: 7/11/2023

At Foodiego, we strive to provide the freshest and highest-quality products to our valued customers. However, we understand that there may be situations where you need to return a product. To ensure a smooth and hassle-free experience, please review our return policy below.

1. Returns Eligibility:

    •    You may be eligible for a return if you receive an item that is damaged, expired, or not as described on our app.

2. Reporting an Issue:

    •    To request a return, please contact our Customer Support team within 1 hours of receiving your order.

3. Return Process:

    •    Our Customer Support team will guide you through the return process, which may include providing photographs of the item in question.
    •    If your return is approved, we will arrange for the return of the product and provide a refund or replacement, as per your preference.

4. Refund Policy:

    •    Refunds will be issued to your original payment method or as Foodiego credit, depending on your preference and the circumstances of the return.
    •    The refund process may take a few business days to complete, depending on your payment provider.

5. Exceptions:

    •    Certain items, such as perishable food products, may not be eligible for returns unless they are damaged or spoiled.

6. Customer Responsibilities:

    •    Please ensure that the item you wish to return is unused, in its original packaging, and accompanied by the original receipt.

7. Customer Service:

    •    Our Customer Support team is available to assist you with any return-related inquiries. Contact us at mail: support@foodiego.in .

8. Changes to the Return Policy:

    •    Foodiego reserves the right to update and modify this return policy as needed. Any changes will be communicated on our app.

By using Foodiego, you agree to abide by this return policy. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for choosing Foodiego!